Some company's are struggling while others are prospering. What makes the difference? I think a large part of it is attitude. I talk to a lot of plumbers and I have found that the ones who are in a positive frame of mind generally are doing better than the "doom and gloomers"
Enthusiasm appears to be a common thread that I see when I speak with successful 1-800-PLUMBING licensees.
It is going to take some time for the economy to bounce back. I recommend you get creative and try some new and innovative techniques in your marketing and advertising. Just remember, someone has to pick up the business of those who have closed.
Tuesday, February 2, 2010
Tuesday, July 7, 2009
More and more, companies are seeing the benefits to a premiere vanity phone number. Our newest licensee, Autiello Plumbing & Heating has made the smart marketing decision to use 1-800-PLUMBING. Read more here: http://www.prweb.com/releases/2009/07/prweb2614404.htm
Wednesday, June 3, 2009
Welcome to our New Licensee in Wisconsin
The Gurn Company in New Berlin Wisconsin has decided to integrate smart marketing strategies.... using the "1-800-PLUMBING" vanity phone number. See more details here:
http://www.prweb.com/releases/2009/06/prweb2489394.htm
http://www.prweb.com/releases/2009/06/prweb2489394.htm
Thursday, April 30, 2009
2009 appears to be a pivotal time for the global Yellow Pages industry. Much like newspapers, print Yellow Pages will continue to lose dollars to their various digital counterparts, from Internet Yellow Pages, local search engines and combination search and listing services like Reach Local and Yodel. One research firm predicts the falloff in usage of newspapers and print Yellow Pages could even reach 10% this year -- much higher than the 2%-3% fade rate seen in past years.
Wednesday, April 29, 2009
Welcome to Royal Flush Plumbing, Panama City Florida
Royal Flush Plumbing in Panama City, FL is one of our newest licensees! They have decided to use the 1-800-PLUMBING number to make their advertising dollars work much more efficiently. View the entire Press Release at: http://www.prweb.com/releases/2009/04/prweb2371214.htm
Thursday, April 23, 2009
1-800-Plumbing is now on twitter....
Succeed in these challenging times? Why not... Some companies continue to flounder and flail around getting caught up in the economic waves.... Others grow and prosper. What is the difference? Innovate, create, see the opportunities that are right before your very eyes. As conditions change, business owners need to realize that they need to be dynamic and respond to the changing conditions. Re-evaluate marketing and advertising strategies. Identify methods to lower overhead costs and increase profits. Offer new products and services which will provide other sources of income. Entrepeneurs have weathered these storms in the past with wonderful innovations, ideas, inventions, etc. When the going gets tough, the entrepeneurs will figure out what to do to prosper.... One such strategy is to offer the best customer service in your industry.
Succeed in these challenging times? Why not... Some companies continue to flounder and flail around getting caught up in the economic waves.... Others grow and prosper. What is the difference? Innovate, create, see the opportunities that are right before your very eyes. As conditions change, business owners need to realize that they need to be dynamic and respond to the changing conditions. Re-evaluate marketing and advertising strategies. Identify methods to lower overhead costs and increase profits. Offer new products and services which will provide other sources of income. Entrepeneurs have weathered these storms in the past with wonderful innovations, ideas, inventions, etc. When the going gets tough, the entrepeneurs will figure out what to do to prosper.... One such strategy is to offer the best customer service in your industry.
Tuesday, January 27, 2009
Customer Service
I wasn't planning on adding a post today, but I just had a conversation with a plumbing company and thought it would be beneficial to share my views on customer service.
Have you noticed that customer service is improving? If you go to a restaurant, retail store, etc.. have you been treated better than ever? I have noticed a dramatic increase in customer service. So many people talk about how bad the economy is and how business is slow and all that negative doom and gloom.
Why is it that some companies are hurting so bad and others are doing ok and even prospering in this economy? I think part of it is due to customer service and attitude. I bet the companies that are surviving and prospering have re-iterated to their employees to provide "over the top" customer service, because we need the customers! Companies can no longer afford to provide crappy customer service, because it has become a life or death issue in terms of business survival.
There is a law of polarity that states for every negative there is an equal and opposite positive. Well, I truly believe that this down economy may very well be the catalyst for a massive turn around in the level of customer service that businesses provide to their customers.
The bottom line is you must take care of your customers or someone else will be happy to take them!!!
Have you noticed that customer service is improving? If you go to a restaurant, retail store, etc.. have you been treated better than ever? I have noticed a dramatic increase in customer service. So many people talk about how bad the economy is and how business is slow and all that negative doom and gloom.
Why is it that some companies are hurting so bad and others are doing ok and even prospering in this economy? I think part of it is due to customer service and attitude. I bet the companies that are surviving and prospering have re-iterated to their employees to provide "over the top" customer service, because we need the customers! Companies can no longer afford to provide crappy customer service, because it has become a life or death issue in terms of business survival.
There is a law of polarity that states for every negative there is an equal and opposite positive. Well, I truly believe that this down economy may very well be the catalyst for a massive turn around in the level of customer service that businesses provide to their customers.
The bottom line is you must take care of your customers or someone else will be happy to take them!!!
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